I introduce myself and new sounds sensitively, taking care not to startle clients, and constantly monitor people's responses. Emotions of all kinds can come to the surface and people tell me this is welcome. The music, and the reminiscence it brings, give permission to be emotionally expressive in a safe, caring environment. My duo colleagues and I are emotionally astute and sensitive musicians, able to read and respond swiftly to emotional lability and changing need within a session. We laugh, and sometimes cry together.